1. Seller Eligibility

To sell on Guerith, you must:

• Be at least 18 years old.
• Provide accurate registration information.
• Maintain a valid payment account.
• Comply with local and international laws.
• Operate a legitimate business or authorized selling activity.

Guerith reserves the right to approve, reject, suspend, or terminate seller accounts at its sole discretion.

2. Account Responsibilities

Sellers are responsible for:

• Maintaining accurate account information.
• Protecting account credentials.
• Ensuring all information submitted to Guerith remains current and accurate.
• Any activity conducted through their seller account.

Unauthorized account sharing is prohibited.

3. Product Listings

All product listings must:

• Be accurate and truthful.
• Include clear descriptions.
• Display accurate pricing.
• Use original or authorized images.
• Clearly disclose product specifications.

Sellers may not publish misleading, deceptive, or fraudulent information.

4. Prohibited Products

The following items may not be sold on Guerith:

• Illegal products
• Counterfeit goods
• Stolen merchandise
• Weapons and ammunition
• Explosives
• Dangerous chemicals
• Pirated software
• Fraudulent products
• Products violating intellectual property rights
• Restricted products prohibited by local laws

Guerith reserves the right to remove prohibited listings without notice.

5. Pricing Policy

Sellers must:

• Display fair and accurate prices.
• Avoid misleading discounts.
• Honor listed prices after purchase.
• Clearly disclose any additional charges.

Price manipulation is strictly prohibited.

6. Inventory Management

Sellers must:

• Maintain accurate inventory levels.
• Remove unavailable products promptly.
• Avoid overselling products.

Repeated inventory issues may affect seller performance ratings.

7. Order Fulfillment

Sellers are responsible for:

• Processing orders promptly.
• Packaging products securely.
• Shipping products within the stated handling time.
• Providing valid tracking information when available.

Failure to fulfill orders may result in penalties or account suspension.

8. Shipping Requirements

Sellers must:

• Meet estimated shipping times.
• Use reliable shipping carriers.
• Provide accurate shipping updates.
• Communicate delays promptly.

Excessive shipping delays may impact seller performance metrics.

9. Customer Service

Sellers are expected to:

• Respond professionally to customer inquiries.
• Resolve disputes fairly.
• Maintain high customer satisfaction standards.
• Respond to support requests within a reasonable timeframe.

10. Returns & Refunds

Sellers must comply with Guerith’s Return & Refund Policy.

Sellers are responsible for:

• Reviewing return requests promptly.
• Issuing approved refunds.
• Processing exchanges when applicable.
• Resolving customer complaints fairly.

11. Intellectual Property

Sellers may only use:

• Authorized trademarks
• Licensed content
• Original product images
• Legally owned materials

Guerith respects intellectual property rights and may remove content that violates them.

12. Seller Performance Standards

Seller performance may be evaluated based on:

• Customer reviews
• Order fulfillment rate
• Shipping performance
• Cancellation rate
• Return rate
• Customer service quality

Poor performance may result in restrictions or suspension.

13. Payments & Payouts

Seller earnings will be paid according to Guerith’s payout schedule.

Guerith may:

• Hold funds for security reviews.
• Delay payouts when fraud is suspected.
• Deduct applicable marketplace fees.

Sellers are responsible for any taxes associated with their sales.

14. Fraud Prevention

The following activities are strictly prohibited:

• Fake orders
• Fake reviews
• Manipulating ratings
• Identity fraud
• Payment fraud
• Misleading customers

Violations may result in immediate account termination.

15. Account Suspension & Termination

Guerith may suspend or terminate seller accounts for:

• Policy violations
• Fraudulent activity
• Excessive customer complaints
• Repeated shipping failures
• Selling prohibited products
• Abuse of marketplace systems

Suspended sellers may lose access to selling privileges.

16. Limitation of Liability

Guerith provides the marketplace platform but is not the seller of third-party products.

Sellers are solely responsible for:

• Product quality
• Product safety
• Product legality
• Shipping fulfillment
• Customer interactions

17. Policy Updates

Guerith reserves the right to modify this Seller Policy at any time.

Updated policies become effective immediately upon publication on the platform.

18. Contact Us

For seller support and marketplace inquiries:

Guerith Seller Support

📧 sellers@guerith.com

🌐 www.guerith.com